When does my On-Demand Pay Balance Update?

When Does My Available Balance Update?

Your withdrawal balance updates depending on your salary type:

Salaried Employees

• Your balance typically increases daily based on your fixed monthly pay.

• If you’ve been off work, sickness hours may be added by your employer.

  • If paid: your salary won’t change, but your available balance may.

  • If unpaid: both your salary and withdrawal balance may be affected.

Hourly or Shift-Based Employees

• If your HR system is integrated with Level, worked hours upload daily, once shifts are approved.

• If not integrated, hours are manually uploaded by your employer, usually 1–3 times per week.

Need clarification? Please raise a support ticket or reach out to your employer directly.

Need Help?

If you have further questions about On-Demand Pay or any other Level product, our support team is here to help. Just raise a ticket in the app and we’ll get back to you promptly.