How Your Withdrawal Allowance Is Calculated
Your available balance builds as you work and depends on your pay type:
Salaried employees:
Contracted hours × hourly rate × employer's set %Hourly employees:
Actual hours worked × hourly rate × employer's set %
Why Is My Balance Lower Than Expected?
This usually means your employer uploaded fewer hours than before.
This new data overrides any earlier uploads.
If you believe there’s an error, please get in touch with your employer or HR team.
Calculating withdrawal allowance:
Your withdrawal allowance builds as you work and depends on whether you’re salaried or hourly:
• Salaried: Contracted hours × hourly rate × employer’s set %
• Hourly: Actual worked hours × hourly rate × employer’s set %
• Salaried: Contracted hours × hourly rate × employer’s set %
• Hourly: Actual worked hours × hourly rate × employer’s set %
Let us know if you’d like help checking your current allowance.
Need help understanding your current allowance? Just let us know—we're happy to help.
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