Login Troubles?

Modified on Wed, 30 Jul at 2:25 PM

Login Troubles? Follow These Steps:

If you're specifically having trouble logging in:


  1. Make sure you're using the latest version of the Level FT app.

  2. Delete and reinstall the app.

  3. Try logging in with both your phone number and your email.

  4. If you're prompted to enter a passcode, select “Cancel” and use your phone number/email and password instead.



If the issue continues, please raise a ticket via the app or reply with screenshots or a screen recording—we’ll be happy to help.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article