Why don't deductions appear on my payslip?
Deductions do not appear on your payslip but will appear in the deductions section of the Level app. Please note we do not have your payslip as these are held by your employer.
There are two reasons why withdrawals do not show on your payslip.
The first is technical:
Payslips (and salary payments) are generated 2-3 days before payday but you maybe be able to make withdrawals right up to midnight before payday so any withdrawals you took during this period could not be shown on your payslip.
The second is financial:
As withdrawals are not loans, they are part of your monthly salary. You have simply chosen to receive portions of your salary during the month rather than at the end of it. As any withdrawals you take are deducted by Level from your monthly salary on payday, your overall salary is not affected.
How can I view my deduction history?
You can view all of your deduction history by clicking on the 3 lines at the bottom right of the app followed by “Deduction history”. In this section, you’ll then be able to see all payments and deductions made.
Please see here:
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article